If this happens

Pick what's happening. Each card is a short list of steps.

• Any emergency: first stepsWhat to do first, whatever has happened.
• If the power goes outSafe light, food and heat when the electricity stops.
• Winter stormStay warm, clear vents of snow and avoid unnecessary travel.
• Extreme heatKeep your home below 26°C, drink water early and know the signs of heat illness.
• Flooding or a boil-water advisoryStay clear of floodwater and electricity, and boil tap water for 1 minute when advised.
• Leaving homeWhat to take, who to tell and how to secure your home when officials order an evacuation.
• Staying putHow to shelter at home safely and stay connected when officials ask you to remain indoors.
• Phones, banks or internet downHow to reach family, get news and pay for essentials when networks or card terminals stop working.
• When everyday systems stay downSteady habits and neighbour support when an outage or network disruption lasts more than a couple of days.